{"id":2841,"date":"2025-02-07T14:26:38","date_gmt":"2025-02-07T14:26:38","guid":{"rendered":"https:\/\/tx3c.info\/?page_id=2841"},"modified":"2025-08-29T21:12:24","modified_gmt":"2025-08-29T21:12:24","slug":"board-worker-help-center","status":"publish","type":"page","link":"https:\/\/tx3c.info\/index.php\/board-worker-help-center\/","title":{"rendered":"Board Worker Help Center"},"content":{"rendered":"\n
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How can we Help You?<\/h2>\n\n\n\n
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\ud83d\udc6a New Parents Applying for Subsidy (Approved Family)<\/a><\/p>\n<\/div>\n\n\n\n

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\ud83d\udc68\u200d\ud83d\udc67 Parent Communication<\/a><\/p>\n<\/div>\n\n\n\n

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\u2705 Verifying Provider KinderConnect Registration Information<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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\u26a0\ufe0f Escalation Form<\/a><\/p>\n<\/div>\n\n\n\n

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\ud83d\udda5\ufe0f Logging into KinderTrack<\/a><\/p>\n<\/div>\n\n\n\n

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\ud83d\uddb1\ufe0f Navigating KinderTrack<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Getting Started<\/h2>\n\n\n\n
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Getting to Know KinderTrack<\/a><\/p>\n\n\n\n

Logging into KinderTrack<\/a><\/p>\n\n\n\n

Navigating KinderTrack<\/a><\/p>\n\n\n\n

KinderTrack Knowledge Center<\/a><\/p>\n\n\n\n

Escalation Form<\/a><\/p>\n\n\n\n

TX3C Guidebook<\/a><\/p>\n<\/div>\n\n\n\n

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POPULAR TOPICS<\/h2>\n\n\n\n
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Updating Family Information for KinderConnect Registration Issues<\/a> – Learn how to update or correct the phone number and last name, confirm the case number, and confirm the parent is listed as the primary.<\/span><\/p>\n\n\n\n

Child Authorization and Payment Issues<\/a> – Learn how to investigate payment issues based on child authorization.<\/p>\n\n\n\n

Parent Communication<\/a> – Learn how the Parent and Caseworker will communicate before and after the case is approved.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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family related scenarios<\/h2>\n\n\n\n
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New Parents Applying for Subsidy<\/a> – Learn the complete process for approved families seeking childcare assistance.<\/p>\n\n\n\n

Family Schedule<\/a> – Learn how to create and update schedules.<\/p>\n\n\n\n

Family Notice<\/a> – Learn how to create and authorize notices.<\/p>\n\n\n\n

Recertification Process<\/a> – The Recertification process involves reviewing a Family’s case to determine their continued eligibility for childcare assistance. Learn the steps involved in the recertification process. <\/p>\n\n\n\n