Welcome to the Texas Child Care Connection (TX3C) Information and Technical Support Site

Looking for technical support or answers to questions about TX3C: KinderConnect, KinderSmart, KinderSign, Parent Central, Provider Portal, or KinderTrack? You’ve come to the right spot. Learn with step-by-step guides, training videos, and manuals.

This site will frequently be updated. Please continue to check back for additional information.

Choose your role below to find resources:

Parent/Primary Sponsor

Provider

Board/Case Worker

Visit the TX3C website at https://www.childcare.texas.gov for helpful information for families and providers. Whether you need help finding quality child care, or are a provider looking for business resources, TX3C has everything you need.

News and Updates:

📢 Important Attendance Reminder 📢

You may receive a message reminding you about attendance reporting requirements. Receiving this message does not mean there is a problem with your account.

For Parents:

  • Record attendance using:
  • If attendance is not recorded, child care assistance may be affected.

For Providers:

  • Ensure parents can report attendance using TX3C-approved systems.
  • Notify Workforce Solutions if a child does not attend care for five (5) consecutive days.

Note: For information on how to review attendance, click here.

Posted On: 2/19/2026

📢 Attention Parents 📢

Absence alerts will now be sent when a child reaches 15, 30, or 40 absences.

Note:

      • This policy went into effect on August 4th.

    • Parents and providers will receive these notifications through TX3C: KinderConnect.

Posted On: 8/29/2025

📢 Attention Parents 📢

You may have received a message stating: “A New Notice Available – check in Sponsor > Documents.” Here’s what you should do:

    • ✅ Check your messages in TX3C KinderConnect, KinderSign, or KinderSmart. For information on reviewing messages, click HERE.
          • If you do not see any new messages, you can disregard the alert.

          • If you do have a new message, please review and respond as needed.

        • If it is a notice, you can view it under Sponsor > Documents.

Posted On: 4/24/2025

Attention Parents and Families!!! Texts may come to you from (512) 572-4378 and emails from no-reply@childcare.texas.gov

Note: New providers will receive an email with TX3C: KinderConnect registration instructions and verification code. Once registered, you may proceed with registering tablets.

Posted On: 3/17/2024

Training videos, manuals, and quick reference cards are available on the Provider and Families, Parents, and Sponsors pages, respectively.

This site will frequently be updated. Please continue to check back for additional information.

Click here to view a full list of Active and Certified KinderBridge (API)/CCMS Providers.

Popular Topics:

Application Status Questions – For Parent/Primary Sponsors

Intake Application Management – For Caseworkers

Assisting Parent/Primary Sponsor accounts in KinderConnect – For Providers

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