TWC Board Resources
This page will contain all TWC Board resources and training material. Please continue to check back as the links on this page will frequently be updated with additional information.
Help Form
To help you with your KinderTrack issue, please follow the Help Form link above to provide information of the issue your experiencing.
Once you have filled out the form, you will be prompted to fill out a specific form related to that topic. This will help us gather more details on how to assist you better.
Texas Knowledge Center (Self Service)
KinderTrack users should be familiar with navigating the system and utilizing its tools, buttons, and search functions. Get started by getting to know the the information that KinderSystems support uses to answer questions for the Provider, Sponsors and TWC Boards by following the Texas Knowledge Center link above.
TX3C Training Center (Self Service)
Prior to enrolling in the hands-on instructor-led training, we want to familiarize you with the basic use of the TX3C software. After completing the self-paced Introduction to KinderTrack, you will take a short assessment. Follow the TX3C Training Center link above to begin.
If you pass with 80% or above, you will gain access to TX3C Hands-On-Training registration in Case Management, Payment and Subsidy Management, Local Settings for WFS Boards, or Provider Administration. Please ensure to enter your information accurately to register to the accurate training.
For more resources, click here.
Please dial 1-888-265-6461 or email us at supportTX@kindersystems.com and one of our representatives will gladly assist you. Support staff are available Monday through Friday from 6:00 AM – 9:00 PM Central Time.