How can we Help You?
📆 Provider Attendance Help (see below for more languages)
Getting Started
Provider KinderConnect Registration – Learn how to register to KinderConnect as a provider.
TX3C Provider Central – Learn about the site that providers use to showcase their daycare.
View Cases – Learn how to view the cases that are active as of the selected date.
Product Webinars – Learn how the time and attendance system is used by Providers and Families.
POPULAR TOPICS to assist families
Potential KinderConnect Sponsor Registration Errors – Learn how to verify sponsor information to ensure proper registration.
Unlock KinderConnect Sponsor Account – Learn how primary parents will unlock their KinderConnect account.
Sponsor Reset PIN – Learn how to assist when a sponsor is resetting their PIN to sign in to KinderSign.
POPULAR TOPICS to assist providers
Provider KinderConnect Registration – Learn how to register to KinderConnect as a provider.
Add Provider Documents – Learn how to upload documents as a provider.
Adding Caretakers/Sponsors to a Child – Learn how to add sponsors/parents to a child record.
Provider Attendance Help/Soporte de Asistencia del Proveedor/Hỗ trợ cho nhà cung cấp dịch vụ chăm sóc trẻ em
- English – Learn the basics about attendance and basic troubleshooting tips.
- Spanish – Aprenda los conceptos básicos sobre asistencia y consejos para la solución de problemas.
- Vietnamese – Tìm hiểu những kiến thức căn bản về điểm danh và mẹo xử lý sự cố cơ bản.
Kinderconnect for providers
Provider KinderConnect Registration – Learn how to register to KinderConnect as a provider.
Upload Provider Documents – Learn how to upload documents as a provider.
Adding an Operator – Learn how to add a new operator.
For more resources, click here.
kinderbridge – CCMS/API
KinderBridge (API) Integration – Learn how to integrate your CCMS with KinderConnect.
Correcting Attendance – Learn how to correct attendance for CCMS/API.
Submit Attendance – Learn how to submit attendance for CCMS/API.
View Cases – Learn how to view cases that are active.
For more resources, click here.
kinderconnect for sponsors
New Sponsor KinderConnect Registration – Learn how sponsors will register to KinderConnect.
Parent Communication – Learn how the Parent and Caseworker will communicate before and after the case is approved.
Unlock Account – Learn how primary parents will unlock their KinderConnect account.
For more resources, click here.
Provider CENTRAL
Logging Into Provider Central – Learn how to access Provider Central.
Provider Openings – Learn how to update the openings page to show which programs are open for families when they are available.
Update Openings – Learn how to update openings.
For more resources, click here.
kindersign/kindersmart
Reset KinderSign PIN – Learn how sponsors reset their KinderSign PIN.
Checking Children In and Out – Learn how sponsors check children in and out.
Backdate Transactions in KinderSign – Learn how sponsors will backdate transactions.
For more resources, click here.